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+603-2732 7994

E: enquiry@joynandy.com

 

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FREE Shipping within West Malaysia

   

FAQ

ONLINE ORDERS

 

How much does shipping cost?

For orders of any two books or more bought through this website, shipping is FREE within Malaysia. For the rest of the world, Shipping Fees apply and will be calculated based on the country the products will have to be shipped. We will notify you of the shipping cost prior.

 

How long will my order take to arrive?

Orders are processed and then shipped within 2–3 business days of receipt. Products are shipped from Malaysia.

 

What payments do you accept?

We accept orders online with Visa, Mastercard, American Express & Discovery (through PayPal). All transactions placed online are secure, using Network Solutions security technology to encrypt and protect your information during transit. Once we have processed an order, we safely discard credit card information. Buyers may also transfer funds to our bank account online or offline.

 

What’s your return policy?

We regret that since our products are books, we do not have a return policy.

 

Who can I contact to check on my order?

Call +603 2732 7994 or email us at nandybooks@gmail.com

 

What do I do if I’m having trouble with this site?

Email nandybooks@gmail.com with a description of the problem.

 

How can I contact one of your authors?

If you need to contact one of our authors for speaking engagements or other reasons, please email nandybooks@gmail.com. We will be happy to forward it on to them.

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